Fluid System Evaluation and Advisory Services
Sampling systems play a critical role in analyzer performance, yet they are often responsible for the majority of analytical issues in industrial facilities. As organizations face increasing pressure to improve productivity, maintain profitability, and comply with evolving safety requirements, having the right expertise and support is more important than ever.
Swagelok's Fluid System Evaluation and Advisory Services help teams identify, diagnose, and resolve fluid system challenges through a combination of hands-on training, onsite evaluations, and expert consulting. Whether you're troubleshooting existing sampling system problems, optimizing system design, or building in-house technical expertise, Swagelok specialists provide practical, application-specific recommendations tailored to your operational needs.
In this video, learn how Swagelok helps customers improve sampling system reliability, reduce maintenance burdens, and increase efficiency through targeted training and advisory services. By combining real-world experience with actionable guidance, organizations can improve analyzer performance, minimize downtime, enhance safety, and achieve measurable gains in productivity and cost savings.
Video Transcript
The legend at the time was that sampling systems account for 80% of analytical problems, and it’s probably a lot worse than that now because the process analyzers have gotten a whole lot better, but the sampling systems are pretty much the same as they were 50 years ago. So, when there is a problem, it’s very hard to first detect the problem.
Some of the pressures I see with customers are increasing safety regulations and increased pressure to make more of a profit. The pressures our customers run into include the loss of knowledge within the plant. The pressure customers are facing comes down to manpower.
We’ll go on-site. We’ll provide training. We will troubleshoot existing issues. We will look at our product. We will look at a competitive product. Really, we’re just trying to solve a problem.
If we can design better sample systems, it gives them better reliability and allows them to let their maintenance staff focus on the things that are really going to improve profitability.
Sampling systems are one of the main reasons that analyzers don’t work. Obviously, there’s a great need for some additional skills and training, and we want to do something about that by providing those skills.
What we’re trying to do with the training side of things is make sure that clients and end users begin to understand that there’s more to specifying a product than saying, “I just need a valve.”
With training, when the technician is looking at troubleshooting, they automatically know what the symptom is, and it narrows down where to look.
We’ve been doing field service, where we’ll go out onto a customer site and evaluate some of their sample systems to help them decide what things might need to be done to improve those systems or explain to them why they’re not working.
With field services introduced, Swagelok can go into these customers and advise on these systems and applications. They share with us what kinds of benefits they’ve gained.
Mine has effectively gotten better based on our suggestions. We’ve had successes in the field just by coming in and looking down a line to the analyzer with a customer, providing some recommendations, and helping them solve some issues.
They’ve seen an increase in throughput, which is an increase in their productivity. Once we start talking about the easy solutions they can come up with, they really see value in it.
They’re spending four hours each time they have to change one system, so we’re trying to fix these issues so they don’t have to waste four hours each time.
By us having that knowledge, we’re able to better help the customer understand their application. All the different services that we’re able to offer can help with that.
One guy can’t handle the whole world’s problems. It just doesn’t work. So, we’ve got to get to a situation where the people who are there can deal with the issues that come up. We can provide those kinds of services.
