When Safety and Reliability Matter, CEPSA Chooses Swagelok
For CEPSA, safety is not negotiable. As a global energy company serving the oil and chemical industries, CEPSA depends on fluid system components that deliver reliable, leak-tight performance across a wide range of applications. In this customer success story, discover why CEPSA trusts Swagelok to help meet its demanding operational and safety requirements. Learn how dependable products, fitting reusability, and long service life contribute to safer, more efficient operations. You'll also hear how Swagelok's technical training, engineering expertise, and responsive local support help CEPSA design, operate, and maintain pilot plants with confidence. See why a strong partnership, product flexibility, and proven reliability make Swagelok a valued supplier for one of the world's leading energy companies.
Video Transcript
The main advantage we see in Swagelok is reliability—the absolute certainty we have that the products are suitable for what we need them for in the normal course of business.
You look for a trustworthy product that you can rely on, so that you can tell yourself, “This is going to work, and I won’t encounter any problems when I use it.”
What people very often don’t know is that very complex projects or experiments can go under simply because a material that you hadn’t thought about fails. We know that this doesn’t happen with Swagelok.
When we set up a plant, what we need to cover everything related to temperature and pressure is not to have problems when we fit it out. We don’t want leaks.
Safety is paramount to us. We believe that no outcome is worth compromising. This is our principal value. We want all of the products that we handle at the research center to comply with the safety standards that we must have in place because our staff handle them. We have products that pose certain hazards, so this is essential for us.
The more you use Swagelok products, the more you try to squeeze everything out of them, and they are just as dependable. They never leak. We have realized this in comparison with other brands. Using Swagelok, we are able to extend the service life of fittings much longer, and there are far fewer leaks.
Over the years, we have seen that they can be reused without any major problems. This is a very significant advantage. Knowing that a material you have used for quite some time can still work without major concerns saves us money and gives us peace of mind.
Knowing a product well, knowing the potential a product has, and knowing the safety devices that come with parts are all paramount to us.
I found the Swagelok tubing course extremely useful from the outset. It was practically the first thing I did when I joined CEPSA. At the time, I hadn’t handled fittings very much, and it really helped me a lot. I understand the importance of handling these materials properly. When I took the course, I also felt that Swagelok believed it wasn’t just about selling us fittings, but that they would assist us throughout the process.
We have pilot plants of many sizes. We have all types of fittings, from 1/16 inch to 2 or 3 inches, and we needed a brand that covers the whole range of parts that we need. For us, it is fundamental that we have this flexibility, this relationship, and this technical support that very often helps us calculate the size and design of our pilot plants.
Working with Swagelok has always been straightforward. Whenever we’ve had a problem or question, they have always assisted us and, personally speaking, they have been very friendly and efficient. They are really good to work with.
Having a good relationship is, without a doubt, a factor that we look into a great deal when we choose suppliers.
