Whilst Swagelok has been present in Scotland for over 30 years, Swagelok® Scotland has just completed five years as the authorized Swagelok sales and service center. It has certainly been a very busy period where our initial emphasis was to drive operational excellence and optimize the supply chain side.
This was accomplished with a rapid turnaround on requests for quotes, (now typically within 60 minutes for standard items), increased local inventory, and swift inventory replenishment. The combination of these accomplishments enabling us to achieve next day delivery on most orders – introduction of our Aberdeen delivery service being very well received. We have also introduced a number of new services including an Assembly Services, a suite of Inventory Management Programmes and opened a Training Division with an expanding curriculum of training courses to meet local industry requirements.
I trust you will find the information contained in the re-design of Swagelok.com of benefit and welcome any suggestions for future inclusion or indeed any feedback to help us continually improve. Please do not hesitate to contact me personally by email at firstname.lastname@example.org or on the number listed above.