Swagelok Service Stories

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Swagelok Service Stories

Customer Adds Value by Promoting Use of Swagelok® Tube Fittings Challenged with quality problems and repeated service calls to repair its product, a laboratory fume hood manufacturer contacted its local Swagelok sales and service center for assistance. Now, not only have service calls been eliminated, but the manufacturer also promotes Swagelok® products as a value-added feature for the products it sells.

Engineers at the Ready They are a team of Swagelok engineers separated by geography but united in mission - building on the company’s vision to truly understand customers’ needs and act on them.

Local Swagelok® Product Inventory Gets Power Plant Up and Running After-hours access to local inventory of Swagelok® products helps power plant avoid substantial revenue losses.

	Swagelok Forward Cart Video Forward Cart, which is one of the features of Swagelok.com, enables users who purchase from their local sales and service centers to specify products online, then, without re-keying, forward those items to a person who can complete the purchase.

	Swagelok Helps Bring Power to the People If you want to see something truly impressive, just look toward central China where you will have little trouble seeing the massive Three Gorges Dam. Swagelok is there already, helping to provide key operational data.

Swagelok® 3-Valve Manifolds Ideal for Calibration and Isolation With System On-Line When a customer required help with relocating pressure transmitters for natural gas control systems, they contacted their local authorized Swagelok sales and service representative. In addition to receiving the required assistance, the customer realized substantial cost savings by installing Swagelok® V series 3-valve manifolds.

Swagelok® Orbital Welding System Ensures Leak-Tight Connections in Fuel Cell Test Stations Fuel cell manufacturer uses Swagelok® orbital welding system, increases system performance by approximately 25 %, increases labor productivity by 15 %.

Swagelok® Products Save Miles…of Paper Air bubbles introduced into a process that applies special coating to paper caused the entire batch to be ruined, which resulted in more than 1 mile (1.6 km) of wasted paper. The manufacturer asked its local authorized Swagelok sales and service representative to offer a solution.

Vending Machines Increase Security and Saves Money Local authorized Swagelok sales and service representative installs vending machines for Swagelok® products at point-of-use areas at a large chemical company. Parts are readily accessible to technicians, and the company can maintain a higher level of security and accountability.

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