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FAQ: Frequently Asked Questions

Can I purchase Swagelok® products online?

Yes, purchasing parts from Swagelok.com is easy and safe. Simply find the parts you need and follow the directions to complete your purchase. If you need help, please give us a call, and we’ll be happy to help. In emergency situations, please call to ensure that we can get you what you need when you need it.

 

Do you accept credit cards?

Yes, we accept the following:

 

Visa

MasterCard

American Express

Discover

 

Does Swagelok offer different products than what are available on the website?

Yes, we offer a number of products that are not available through Swagelok.com. Please call us for further assistance.

 

What are your office hours?

We are open Monday through Friday from 8:00AM until 5:00PM. For emergency orders, outside of our regular business hours, please call:

 

Laurie Philgren

Cell:815-671-7249

 

Or contact your sales representative.

 

How do I open an account with you?

Please click here to acccss our credit application and instructions.

Credit Application Chicago 

 

Where do I send payment?

Please send all forms of payment to:

 

Slot 303248

PO Box 66973

Chicago, IL 60666-0973

 

Can tubing be purchased in lengths less than twenty feet?

No, tubing must be purchased by full twenty foot lengths; however, we would be happy to cut your tubing to your required lengths for a nominal charge.

 

Do you have a minimum order policy?

No, there is no minimum order requirement.

 

What kind of warranty can I expect from Swagelok?

Swagelok offers a Limited Lifetime Warranty

High value and high performance backed by a limited lifetime warranty.


Local stocking and availability of products.


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Swagelok® products and services are delivered locally through a network of more than 200 authorized sales and service centers that support customers in 57 countries on six continents.

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