Delivering a superior customer experience is our mission. In order to accomplish this we ensure our capabilities are in step with customer needs, and exceed expectations.
We understand you need to do more with less. That's one reason we offer a full suite of eBusiness solutions that are tailored to your needs so you can automate procurement as much as you like.
While we embrace automation, we also know that a human touch is indispensable when delivering a superior customer experience. From having a human answer your call and helping you determine the best solution for you, to understanding your business and acting as a true partner, our associates are there for you.
Additionally, this environment allows you to experience the small company relationship you want, while having the opportunity of leveraging the services, such as Custom Solutions and Energy Services, of our three offices (Chicago, Milwaukee and St. Louis), in addition to those of Swagelok.
As our vendor/customer partnership evolves, customers rely on us for more than just products; they incorporate our supply chain capabilities into their business processes in order to run more efficiently.
Some supply-chain benefits include:
- We vet and qualify partners (according to our Swagelok Quality System) to assist in procuring inventory for your project needs.
- We offer rental tool supplies to assist finishing your project on time and budget.
- We supply many avenues which can help control your inventory, and get what you need quicker than expected.
- We can even manage your inventory for you, and that means one less thing you need to worry about.
View our Capabilities presentation, or call us today at 630.545.0003, to learn more about how we can deliver a superior customer experience to you.
See how we helped EPIC Modular Process Systems create a pilot-scale distillation system.